# The Crowd Fallacy explained — The New State

> Chapter companion for The New State by Mary Parker Follett.

## What happens

This chapter distinguishes between the crowd and the group, arguing that crowd action is based on emotional suggestion and unthinking unanimity, while group action involves thought, choice, and harmony. It critiques the confusion of crowd, mob, herd, and mere numbers, and calls for a new psychology that prioritizes group association over crowd association in business, politics, and philanthropy.

## Themes in this chapter

### Rejection of Crowd Psychology and Mass Rule

The chapter argues that crowd action is based on emotional suggestion and unthinking unanimity, contrasting it with genuine group process.

### Group Process as the Foundation of True Democracy

The chapter advocates for group association over crowd association, emphasizing thought, choice, and harmony as essential to true democracy.

### Education for Social Citizenship and Group Life

The chapter calls for a new psychology that points the way to what we may become, moving from herd instinct to the group imperative.

## Character check-ins

### Narrator

The narrator distinguishes between crowd and group, critiques crowd psychology, and advocates for group association.

### We the People

Referenced as those who resent being used as part of a crowd and who feel emotional thrill in masses.

### Little Michael

Example of crowd suggestion: a five-year-old boy who repeats 'Ab'm Lincoln freed the slates' with emotion but without understanding.

### Lincoln

Mentioned in the example of crowd suggestion about Lincoln freeing the slaves.

## Key lines

> Crowd action is the outcome of agreement based on concurrence of emotion rather than of thought, or if on the latter, then on a concurrence produced by becoming aware of similarities, not by a slow and gradual creating of unity.

Crowd behavior arises from shared emotion or superficial similarity, not from the deliberate, gradual building of true unity.

_Key distinction between crowd and group._

> In crowds we have unison, in groups harmony. We want the single voice but not the single note; that is the secret of the group.

Crowds produce identical responses, while groups blend differences into a coordinated whole.

_Metaphor for group vs. crowd dynamics._

> The essential evil of crowds is that they do not allow choice, and choice is necessary for progress.

Crowds suppress individual decision-making, which is essential for advancement.

_Critique of crowd psychology._

> Conscious evolution means giving less and less place to herd instinct and more to the group imperative.

Progress involves replacing automatic herd behavior with deliberate group-oriented action.

_Call for a new psychology._

## Links

- HTML: https://www.betterreads.online/discover/the_new_state_se/chapters/xii-the-crowd-fallacy
- Book: https://www.betterreads.online/discover/the_new_state_se
- All chapters: https://www.betterreads.online/discover/the_new_state_se/chapters