# Lawrence R. Adams explained — Poetry

> Chapter companion for Poetry by Ring Lardner.

## What happens

Lawrence R. Adams, president and general manager of the Brevoort Hotel Company in Chicago, is quoted as saying that it speaks well for a hotelier when a departing guest would go to hell for him.

## Themes in this chapter

### Work and Profession

Adams reflects on the measure of success in the hotel business through guest loyalty.

## Character check-ins

### Lawrence R. Adams

President and General Manager of the Brevoort Hotel Co., Chicago, who values guest loyalty.

## Key lines

> I claim that it speaks pretty well for A person who runs a hotel, for Each guest, on the day Of departure, to say: 'He's a guy that I'd go clear to hell for.'

Adams believes a hotelier is truly successful if a guest would go to great lengths for them upon leaving.

_Adams defines professional success in hospitality through extreme customer loyalty._

## Links

- HTML: https://www.betterreads.online/discover/poetry_19_se/chapters/lawrence-r-adams
- Book: https://www.betterreads.online/discover/poetry_19_se
- All chapters: https://www.betterreads.online/discover/poetry_19_se/chapters